book
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book editions

  various editions: published across the globe, from europe, to india and Asia.
 
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Practical Problem Solving

Everything my consultancy does is founded in the practical consistencies I’ve seen at work across the best of this planet’s retail businesses. It would be daft to do anything else frankly – though plenty of consultants would be happy to try to convince you otherwise…

Tell me what’s keeping you awake at night and me and the team will pull together a bunch of proven strategies, tailor them for you and when it’s just right – help you to deliver it all nice and easy.

We love retail, we love shops and we’re all experienced retailers and customers here. What we bring to the party is an ability to get to the real heart of a problem fast and with clarity and strong ideas on how to solve that problem.

I’m not afraid of using that word ‘problem’ either – so much consulting a nonsense game of re-inventing the wheel, creating ridiculous convolutions and calling them some stupid system-acronym. Ridiculous – we solve problems, whether that problem is ‘how can I create a format customers want to spend money in’; ‘how can we increase sales and profit’; ‘how can we get the customer experience improved’.

Answers! Solving problems! Give us a go – now taking briefs at window number 1.